
Private concierge
Let’s talk about your next stay
Whether you have a summer on the French Riviera in mind or a stay in Saint-Barth, our Travel Advisors are here to work it through with you, Monday to Saturday, 9am to 7pm.
A dedicated Travel Advisor
Monday to Saturday, 9am-7pm
French and English
Three ways to reach us
Choose the channel that suits you
For urgent requests, the phone remains the fastest route. For more considered projects, write to us, and we take the time to reply with care.
Phone
The quickest way for a booking, a last-minute tip or an urgent question.
+33 4 65 84 80 16
Call nowBy appointment
Our offices at 34 avenue des Champs-Élysées in Paris welcome you by prior appointment to discuss your project.
34 avenue des Champs-Élysées, Paris
Book an appointmentYour message
Your message
Share your plans with us and our team will personally follow up to create the experience you deserve.
Frequently asked questions
Before writing to us
You choose your villa on libertyhouse.fr, submit your enquiry, and a Travel Advisor contacts you within 24h to confirm availability and personalise your stay. The rental agreement and payment are secured via escrow account.
The booking is made without commitment and confirmed by telephone. The stay involves no online payment. After the telephone confirmation, the sums for the stay are paid by bank transfer in accordance with your advisor’s instructions. Full payment for the stay is required no later than 30 days before arrival. When the booking is confirmed more than 30 days before arrival, a 50% deposit is paid on confirmation and the remaining 50% balance no later than 30 days before arrival. When it is confirmed 30 days or less before arrival, the full amount is settled on confirmation. The security deposit is paid no later than 30 days before arrival. Additional services are also paid by bank transfer, and our concierge team sends you the bank details when you place the order.
Every stay includes personalised welcome, household linen, cleaning at start and end, high-speed Wi-Fi, and a 7-day assistance line. Our catalogue of over a hundred exclusive services (chef, transfers, wellness, boat, events...) is available on request with no hidden surcharges.
Yes. A cancellation more than 30 days before the arrival date gives rise to a full refund of the sums already paid. At 30 days or less before arrival, no refund is possible and the sums paid are retained. We recommend cancellation insurance for long stays or high season.
Our head office is at 34 avenue des Champs-Élysées, 75008 Paris. Visits are by appointment only. For guests already on a stay, your Travel Advisor will come to the villa on request.
Phone conversation
Twenty minutes with an advisor
If you would rather speak than write, tell us when, and we call you back.

Urgent?
Reachable 7 days a week during your stay
For guests already on a stay, or arriving shortly, a dedicated line is open 7 days a week from 9am to 10pm.